Frequently Asked Questions
You may use our online quote page to tell us about your requirements, obtain a price and submit your request.
Upon receipt of your request we will check the availability of your chosen vehicle type and send you a payment link.
You are also welcome to contact us directly to discuss your requirements.
Please note that booking requests submitted via our online quote form must be checked by us
Submitting an online booking request does not form a binding contract on either you or us until payment has been made.
On receipt of your requirements (either by online booking orĀ by phone) we will verify that we have a suitable vehicle available on that day.
We will then send you an email confirming your travel arrangements with a link for secure online payment.
If you prefer to pay by bank transfer or if you have a corporate account with us then please advise us at the time of booking.
We welcome payment by bank transfer. Bank details will be provides in our quote confirmation email
We also accept payment by the following card providers:
- Mastercard
- Visa
- American Express
For comfort on your journey, we recommend no more than the following:
- Mercedes GLE 400 : 3 pieces
- Mercedes V Class : 6 pieces
- Mercedes VITO : 7 pieces
We have estimated these limits based on average sized suitcases.
If you are unsure about your luggage size, please contact us.
Please contact us to discuss your itinerary if your destination is not on mainland Great Britain (England, Scotland, Wales).
For journeys that involve ferry crossings such as the Scottish Islands, Northern Ireland we will need to ascertain the availability and price of ferries before issuing a quotation.